Return Policy
- Return an item - our 100% money back guarantee
- If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.
- Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge (unless wrong item shipped. We are not responsible for shipping costs on misordered items.).
- Please note:
- Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise.
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility (unless photo proof of mis-ship).
- Delivery charges are only refundable where goods are faulty or incorrectly shipped and a refund is made.